Effective date: November 1, 2026

Aurora Ridge Studios (“we,” “us,” or “our”) is based in New Jersey, United States. This Privacy Policy explains how we collect, use, retain, and share personal information through auroraridgestudios.com and our related booking, communication, and creative production services.

For privacy questions or requests, email contact@auroraridgestudios.com.

1. Information We Collect

Information you provide

We collect information you provide when you contact us, book a consultation, submit a story, subscribe to our newsletter, or commission a project. This may include:

• Your name, email address, and phone number.
• Booking details and communication preferences.
• Personal stories, project ideas, and information shared during consultations.
• Agreements, permissions, and correspondence.
• Photos, videos, voice recordings, scripts, and other project materials provided later through email, Google Drive, or Dropbox.
• Information supplied by a parent or legal guardian for a project involving a minor.

Our website and booking process do not currently accept file uploads. Project materials are exchanged separately.

Personal stories may contain sensitive information, including health information, religious beliefs, sexual orientation, or other private experiences. Please discuss sensitive material with us before submitting it and provide only information needed for your project.

If you provide information about other people, please ensure you have the necessary authority or permission to share it.

Information collected automatically

Our website hosting services and Google Analytics may collect technical and usage information, including IP address, browser and device information, pages visited, referral sources, and visit times.

Cookies and similar technologies may be used for website operation, security, preferences, and analytics.

2. How We Use Information

We use personal information to:

• Respond to inquiries and evaluate story submissions.
• Schedule consultations and manage bookings.
• Develop scripts, images, audio, films, and other commissioned creative work.
• Communicate about projects and deliver services.
• Record agreements, permissions, and client instructions.
• Send newsletters to people who opt in.
• Understand website usage and improve our website and services.
• Maintain security, resolve disputes, and meet legal obligations.

We obtain separate permission before publishing a client’s personal story or finished project on our website, social media, or other public channels.

3. AI-Assisted Production

Our creative process uses third-party AI providers for activities such as story development, scriptwriting, image creation, audio production, and filmmaking.

With authorization documented in a signed agreement, we may submit relevant client stories, personal details, or project materials to these providers. This means those providers receive and process the submitted information.

Provider practices concerning storage, access, international processing, and use of submitted content vary by service, account type, and settings. We do not promise that all AI providers apply identical privacy protections.

Where explicit consent is required for sensitive personal information, we obtain it before processing that information for the relevant purpose.

You may contact us before submitting materials to discuss AI processing. Withdrawing permission may affect our ability to continue parts of a project that require that processing.

4. Service Providers and Information Sharing

We use service providers to operate our business and deliver projects, including:

• Bluehost and WordPress-related services for website hosting and operation.
• Bluehost email for business communications.
• Calendly for scheduling and booking information.
• Google Analytics for website analytics.
• Google Drive and Dropbox for exchanging and storing project materials.
• Email newsletter service providers for managing subscriptions and delivering newsletters.
• Third-party AI production providers for the creative activities described above.

Depending on the service and purpose, providers may process information on our behalf or under their own applicable privacy terms.

We may also disclose information when legally required or reasonably necessary to address fraud, security issues, legal claims, or the protection of our rights.

We do not sell personal information, share it with other businesses for their own marketing, or use advertising remarketing trackers.

5. Cookies and Analytics

We use Google Analytics to understand how visitors use our website.

Our website provides a cookie banner through which visitors can accept or reject analytics cookies. You can also manage or delete cookies through your browser settings. Restricting cookies may affect some website features.

Cookie choices apply to the relevant browser or device. Services you access separately, including booking services, may provide their own cookie controls and privacy notices.

6. Newsletters

Newsletter enrollment is optional. The newsletter checkbox is unchecked by default, and visitors must select it to subscribe.

You can unsubscribe using the instructions in a newsletter or by emailing contact@auroraridgestudios.com.

Unsubscribing from newsletters does not stop necessary communications about an inquiry, booking, agreement, or active project.

7. How Long We Keep Information

Retention depends on the purpose and nature of the information:

• Inquiries, bookings, and submitted stories are kept while needed for communication, evaluation, or a continuing business relationship.
• Project files, agreements, and permissions are kept while needed to deliver and support the project, document authorized uses, or address legal and contractual matters.
• Newsletter details are kept while the subscription remains active. Limited information may be retained to honor an unsubscribe request.
• Technical information is retained according to the relevant hosting and analytics settings and operational needs.

We review retained inquiries and project files at least annually and delete personal information we no longer need. We may retain relevant records longer when necessary to meet legal obligations or resolve disputes.

You may request deletion by email. Deletion may affect ongoing services and cannot always include information we are legally required to retain.

8. Children and Teenagers

Projects may involve individuals age 12 and older. For anyone under 18, a parent or legal guardian must submit the booking or story on their behalf and sign the applicable project agreements and permissions.

Children under 13 should not submit personal information directly through our website or booking services.

Parents or guardians may contact us to ask about, correct, or request deletion of information relating to their child. If we learn that a child under 13 submitted personal information directly without the required parental involvement, we will take steps to address the collection and delete information where appropriate.

9. International Processing

Aurora Ridge Studios operates in the United States and serves international clients. Information may be processed in the United States and other countries where our providers operate, including Singapore in connection with certain AI production services.

Privacy laws in those countries may differ from those where you live.

Where applicable law requires a lawful international transfer mechanism or additional safeguards, those requirements must be satisfied before the relevant transfer. Contact us for information about the arrangements applicable to your project.

10. Legal Bases for Processing

Where EU or UK data protection law applies, we rely on the appropriate legal basis for each activity:

• Contract and pre-contract steps: handling requested bookings, consultations, and commissioned services.
• Consent: newsletter subscriptions, applicable cookies, authorized uses requiring consent, and sensitive information where explicit consent is required.
• Legitimate interests: proportionate business administration, security, recordkeeping, and responding to inquiries where those interests are not overridden by your rights.
• Legal obligations: keeping required records and responding to lawful requests.

Consent may be withdrawn at any time. Withdrawal does not affect processing that was lawful before withdrawal.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Access or obtain a copy of your personal information.
• Correct inaccurate information.
• Request deletion.
• Restrict or object to certain processing.
• Receive certain information in a portable format.
• Withdraw consent.
• Complain to your local data protection authority, including an EU supervisory authority or the UK Information Commissioner’s Office.

To make a request, email contact@auroraridgestudios.com. We may need to verify your identity or authority to act for someone else. Rights may be subject to legal exceptions, and we will respond within applicable legal deadlines.

12. Information Security

We take reasonable steps to protect personal information and consider the sensitivity of client materials when handling them. However, no electronic transmission or storage system can be guaranteed completely secure.

Please contact us before sending especially sensitive material so we can discuss an appropriate way to provide it.

13. External Links

Our website may link to third-party websites and social media platforms. Their collection and use of information are governed by their own privacy policies.

14. Changes to This Policy

We may update this policy as our services or practices change. We will post the revised version on this page and update its effective date. Where required, we will provide additional notice or obtain consent.

15. Contact

Aurora Ridge Studios
New Jersey, United States
Email: contact@auroraridgestudios.com
Website: https://auroraridgestudios.com